Out of Hours

Updated on 13th July 2012 at 10:35 am


Being ill is never fun, but you can end up feeling a hundred times worse if you cannot get any professional advice about your health problem.  If the injury or illness is life threatening or clearly cannot wait then dial 999 or go to A&E.

In other cases, A&E might not be the best option as there could be a long wait for a minor problem. Here is a quick checklist of other NHS services you can use.

NHS 111

NHS 111 is available 24 hours a day and can point you in the direction of the quickest and most appropriate help. Depending on the severity of the symptoms this may range from self-care, contacting a GP, going to hospital and, in some cases, NHS 111 calling the ambulance for you. NHS 111 provides advice on what to do, as well as giving you details of local services from late night pharmacists to emergency dentists.

For NHS 111 simply dial 111 on your telephone and calls are free.


Pharmacies are open longer hours than GP Surgeries and often offer bank holiday services. Pharmacists are qualified experts in the use of medicines and are happy to give advice on common symptoms and medicines. NHS Direct will be able to give you the opening hours of nearby pharmacies.

Medication without a Prescription 

Under certain circumstances, pharmacies can even dispense certain medications (such as Paracetamol, Antihistamines or Head Lice Treatment) free of charge without a prescription to people who are exempt from prescription charges. Ask your pharmacist about the Self Care Project. 


NHS Walk-in Centres

Your nearest NHS Walk-in centre is:  Battle Hill Health Centre, Belmont Close, Wallsend Tel 0191 295 8520

Open 8am to 8pm – seven days a week

A&E 999

A&E’s are in place for cases such as:
-Broken Bones
-Severe blood loss
-Major Accident
-Breathing problems
-Abnormal Chest pains
-Severe blood loss

NHS 111